Now, I'm one of those number crunching guys. I like statistics, I dig percentages and economic formulas. And I'm bad enough about it that I'll combine all these different collections of data and numbers to try and see a greater pattern. But today its just sick. I logged into my e-mail today to check the usual, and see if any of our regular customers had contacted me in need of assistance. As I looked through the e-mails, I found one from a new customer telling me that she had seen our facebook page, wanted to know what we are about, and if I could fix her laptop. I responded back, and started thinking.
I used a free facebook advertising credit yesterday, $50.00. I set the maximum I was willing to spend on advertising a day to fifty bucks because I figured I wouldn't really get anyone to click. I showed off by including in the add a QR code linking to our main website, and the add link took people to the Facebook page. Clever, I thought. Maximize our exposure. Increase profit margin.
When I checked our ad budget for today, almost all of our ad budget was gone. Twenty seven people had clicked on the actual add for Digital Fruit. TWENTY-SEVEN!!! I don't get those kind of numbers on this blog currently. The thirty-five dollars spent had already net us one customer, my brain told me. That customer will probably need a system restore or a virus removal. That could net around seventy dollars. That's a return on investment of almost 200%! And this was only after twenty-four hours. The cost of manpower put into the making of that add constituted only about three dollars worth of time, and here, after only one day, we had a customer knocking on our door, so to speak. That is some serious ROI.
So, whatever reservations I may have over Facebook, I have to say, it is a really powerful marketing tool.
Monday, March 14, 2011
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